Privacy information for praise and criticism

Information on the processing of personal data at the Sportklinik Hellersen - responsible body: Sporthilfe NRW e.V. according to Art. 13 DSGVO

Who is the data controller?

Hellersen Sports Clinic
Paulmannshöher Str. 17
58515 Lüdenscheid

Phone +49 2351 945-0
Fax +49 2351 945-2364

How can you reach our data protection officer?

You can reach our data protection officer at the following contact address:

For what purposes do we process your personal data? - On what legal basis do we process your personal data?

We process your data for the purpose of processing your complaint and possibly resolving it on the following legal basis - Art. 6 para. 1 lit. a DSGVO or Art. 9 para. 2 lit. h (consent)

Who has access to your personal data (internal and external)?

  • Internal departments: Human resources department, department heads, medical management, nursing management, works council, management, in individual cases secretariat of the departments/departments and data protection officers.
  • External bodies: Service providers as order processors

There is no planned transfer of your personal data to third countries outside the European Union or the European Economic Area.

How long do we store your personal data?

As a rule, we store your data for 12 months after completion of the complaint processing and delete it afterwards. In addition, we store your data in compliance with and within the scope of the statutory retention and documentation obligations, the applicable warranty, guarantee and limitation periods, in the event of legal disputes in which the data is required as evidence, until termination.

Would you suffer any disadvantages if you do not provide us with the data?

If you do not provide us with the data, you will not suffer any disadvantage. However, in this case, no traceability is possible.

If the legal requirements are met, you have the right to request information from us:

  • To request information about which of your data is processed by us (Art. 15 DSGVO);
  • to have yourhave your data corrected or deleted, unless our legitimate interest or a legal obligation to the processing (Art. 16, 17 DSGVO);
  • To restrict the Restrict the processing of your data (Art. 18 DSGVO);
  • At To be able to assert data portability (Art. 20 DSGVO).

Note on revocation:

If you have given consent with regard to certain processing activities, you may revoke this consent at any time with effect for the future. This revocation will not affect the prior processing of the data.

Notice of objection:

If we process your data on the basis of legitimate interest, you can also object to this processing at any time in accordance with Art. 21 DSGVO.

To assert your rights, contact us at:

Does automated decision making/profiling take place?

No automated decision-making or profiling is carried out for the processing of your message.

Where can you complain about the processing of your personal data, if applicable?

If you believe that we are processing your data unlawfully, you have the right to complain to the competent supervisory authority.

The competent authority is the:

State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia.

Kavalleriestr. 2-4, 40213 Düsseldorf, Germany

Phone +49 211 38424-0
Fax +49 211 38424-10